Investor Grievance
We are committed to providing you with the best possible customer service, and we will do everything we can to answer your questions and resolve any issues you may have.
With Customer Service Team
For any complaints or grievances about your experience with Money Krishna Financial Services, we provide you multiple ways to connect with us, this includes a comprehensive knowledge base & FAQs, reaching to us via email on support@moneykrishna.com or grievance@moneykrishna.com, on our social media channels or you can also directly call and connect with our customer support.
It is our endeavor to offer you assistance to your satisfaction on your queries related to your experience with Money Krishna Financial Services.
With Head of Customer Care
If you have any issue that is not resolved after 5 days from raising it, or if you are not satisfied with the response received, you may, after completing the 5 day period from the date of first raising the issue, write to our Head of Customer Care at
Head of Customer Care,
Email: srinivasan@moneykrishna.com
Money Krishna Financial Services, No.26, 65, Anna Main Rd, MGR Nagar, K. K. Nagar, Chennai, Tamil Nadu 600078.
Please quote your ticket id, full complaint in detail, resolution provided, date of submission of the complaint
for faster resolution by the Head of Customer Care.
With the Compliance Officer
If you have any issue that is not resolved after 15 days from raising it, or if you are not satisfied with the response received, you may, after completing the 15 day period from the date of first raising the issue, write to our Compliance Officer at
The Compliance Officer,
Email: kannan@moneykrishna.com
Money Krishna Financial Services, No.26, 65, Anna Main Rd, MGR Nagar, K. K. Nagar, Chennai, Tamil Nadu 600078.
Please quote your ticket id, full complaint in detail, resolution provided, date of submission of the complaint
for faster resolution by the Compliance Officer.
With the Proprietor
If you continue to be not satisfied with the response received in the next 15 days from writing to the Compliance
Officer, you may further escalate the issue and write to our Proprietor at:
krishna@moneykrishna.com.
Please quote your ticket id, full complaint in detail, resolution provided, date of submission of the complaint
for faster resolution by the Proprietor.
With Scores
Furthermore, if you are not satisfied with the resolution provided, you may approach SEBI at
https://scores.gov.in/scores/Welcome.html
Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, E-mail ID.
Please quote your ticket id, full complaint in detail, resolution provided, date of submission of the complaint
for resolution by SEBI.
Investor Grievance Escalation Matrix
Details of | Contact Person | Address | Contact No. | Email Id | Working Days / Operational Hours |
---|---|---|---|---|---|
Customer care | Sundararajan | 74/3, Gurulakshmi Dhanush Apartments, Vallalar Street, Padmanban Nagar, Choolaimedu, Chennai-600094, Tamil Nadu | +91 78456 61099 | sundararajan@moneykrishna.com | Mon-Sat: 8:00 AM to 6:00 PM |
Head of Customer care | Srinivasan | No.26, 65, Anna Main Rd, MGR Nagar, K. K. Nagar, Chennai, Tamil Nadu 600078 | 044 40054508 | srinivasan@moneykrishna.com | Mon-Sat: 8:00 AM to 6:00 PM |
Compliance Officer | Kannan Vardharajan | No.26, 65, Anna Main Rd, MGR Nagar, K. K. Nagar, Chennai, Tamil Nadu 600078 | +91 7358698627 | kannan@moneykrishna.com | Mon-Sat: 8:00 AM to 6:00 PM |
Proprietor | J A K Krishna | 74/3, Gurulakshmi Dhanush Apartments, Vallalar Street, Padmanban Nagar, Choolaimedu, Chennai-600094, Tamil Nadu | +91 9841146180 | krishna@moneykrishna.com | Mon-Sat: 8:00 AM to 6:00 PM |
Working hours: (Monday – Saturday, 8:00 AM to 6:00 PM)
Important Note:
In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:
- SEBI at https://scores.gov.in/scores/Welcome.html
- NSE at https://investorhelpline.nseindia.com/NICEPLUS/
- CDSL at https://www.cdslindia.com/Footer/grievances.aspx
Note: Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.